Crumbl App — Check the Menu and Order Your Favorite Cookie
If you love Crumbl Cookies, there is one thing that makes the whole experience even better — the Crumbl app. Whether you want to check the weekly cookie menu, place a delivery order, earn reward points, or grab a gift card for someone special, this app does it all in one place.
What Is the Crumbl App?
The Crumbl app is the official mobile app from Crumbl Cookies. It lets you browse the current week's cookie menu, place orders for delivery or pickup, track your order, collect loyalty points, and find the nearest Crumbl store — all from your smartphone.
Crumbl changes its menu every single week. New flavors come out on Mondays and if you are not paying attention, you can easily miss a flavor you have been waiting for. The app takes care of that problem. It notifies you the moment new cookies are announced so you never have to guess what is coming next.
The app is free to download and works on both iPhone and Android devices. You do not need to pay anything to use it and creating an account takes less than two minutes.
Why Should You Download the Crumbl App?
The honest answer is if you order from Crumbl even once a month, having the app just makes your life easier.
Without the app, you would have to visit the website every week to check what is new, call or go in store to place your order and then wait without knowing when your cookies will be ready. The app removes all of that friction.
With the app you can order cookies from your couch, see exactly where your order is, earn points every time you buy, and even get early access to next week's menu before it goes public. That is a pretty good deal for a free app.
How to Download the Crumbl App
Downloading the app is simple and takes about a minute.
- For iPhone users: Open the App Store on your iPhone, search for "Crumbl" and tap the download button. You can also go directly to the App Store page by searching Crumbl Cookies.
- For Android users: Open the Google Play Store, search for "Crumbl" and tap Install. The app is free and takes up very little storage space on your phone.
- After installation: Once it is installed open the app and you will be taken to the sign up screen.
How to Use the Crumbl App Step by Step
Once your account is set up using the app is very easy. The main work is:
Checking the Weekly Cookie Menu
Tap the "Home" icon at the bottom of the screen. This is where you will find the current week's cookie lineup. Crumbl usually runs six flavors each week — the classic pink sugar cookie, the chocolate chip cookie, and four rotating flavors that change every Monday.
Each cookie on the menu shows you a photo, the name and a short description. Tap on any cookie to see more details, including the price and what ingredients are in it. If you have dietary concerns or allergies this is also a good place to check before ordering. You can see allergen information for each item right on its detail page.
Placing an Order
Once you find what you want, tap "Add to Cart." Keep adding items until you are happy with your selection, then tap your cart icon to review your order. At checkout, you will be asked to choose how you want to receive your cookies.
- Delivery: Crumbl will bring the cookies to your door. Enter your delivery address and choose your preferred delivery window.
- Pickup: You collect the order from your nearest Crumbl store. The app will show you nearby locations and their hours. After choosing your method, you will move to the payment screen. The app accepts credit cards, debit cards and digital wallets like Apple Pay and Google Pay.
Finding a Crumbl Location
If you are not sure which Crumbl store is closest to you, the app has a built in bakery finder. Go to the store section in the app and it will show you nearby locations using your phone's location. You can see each store's address, hours and directions.
This is especially helpful if you are visiting a new city and want to grab Crumbl while you are there. There are over 1,000 Crumbl locations across the United States, so chances are there is one near you.
Tracking Your Order
After placing your order, you can track it in real time right inside the app. Tap the "Orders" icon on the bottom menu bar. You will see the status of your most recent order — whether it is being prepared, baked, on its way or ready for pickup.
This is one of the features people appreciate most. Instead of refreshing your email or waiting for a phone call you can just glance at the app and know exactly what is happening with your cookies.
How to Use the Crumbl App Step by Step
Once your account is set up using the app is very easy. The main work is.
Checking the Weekly Cookie Menu
Tap the "Home" icon at the bottom of the screen. This is where you will find the current week's cookie lineup. Crumbl usually runs six flavors each week the classic pink sugar cookie, the chocolate chip cookie, and four rotating flavors that change every Monday. Each cookie on the menu shows you a photo, the name and a short description. Tap on any cookie to see more details, including the price and what ingredients are in it. If you have dietary concerns or allergies this is also a good place to check before ordering. You can see allergen information for each item right on its detail page.
Placing an Order
Once you find what you want, tap "Add to Cart." Keep adding items until you are happy with your selection, then tap your cart icon to review your order. At checkout, you will be asked to choose how you want to receive your cookies.
- Delivery: Crumbl will bring the cookies to your door. Enter your delivery address and choose your preferred delivery window.
- Pickup: You collect the order from your nearest Crumbl store. The app will show you nearby locations and their hours. After choosing your method, you will move to the payment screen. The app accepts credit cards, debit cards and digital wallets like Apple Pay and Google Pay.
Finding a Crumbl Location
If you are not sure which Crumbl store is closest to you, the app has a built in bakery finder. Go to the store section in the app and it will show you nearby locations using your phone's location. You can see each store's address, hours and directions. This is especially helpful if you are visiting a new city and want to grab Crumbl while you are there. There are over 1,000 Crumbl locations across the United States, so chances are there is one near you.
Tracking Your Order
After placing your order, you can track it in real time right inside the app. Tap the "Orders" icon on the bottom menu bar. You will see the status of your most recent order whether it is being prepared, baked, on its way or ready for pickup. This is one of the features people appreciate most. Instead of refreshing your email or waiting for a phone call you can just glance at the app and know exactly what is happening with your cookies.
Crumbl App Features Worth Knowing About
Beyond ordering, the Crumbl app has several features that make it a really solid loyalty tool.
Crumbl Rewards Program
Every time you make a purchase through the app you earn loyalty points. These points add up over time and can be redeemed for free cookies.
But purchasing is not the only way to earn points. Crumbl also gives you points for things like:
- Referring a friend to the app
- Rating the app in the App Store or Play Store
- Leaving a Google review
- Adding your birthday to your account
- Sharing your Crumbl experience on social media
The rewards system has different levels — the more you spend, the higher your level. Higher levels come with better bonuses, including early access to the next week's menu before it is publicly announced.
If you order Crumbl regularly, these points can add up to a meaningful amount of free cookies over the course of a year.
Crumbl App vs Ordering Without the App
Some people prefer to just walk into a store or order through the website. That is completely fine. But here is a quick comparison so you can see what you might be missing.
| Feature | Crumbl App | Website / In-Store |
|---|---|---|
| Weekly menu updates | Instant notifications | Manual check required |
| Reward points | Yes, every purchase | Not available |
| Early menu access | Yes (Pink/Gold tier) | No |
| Order tracking | Real-time updates | Not available |
| Gift cards | Yes, in-app | Available in-store |
| Exclusive deals | App-only promotions | Not available |
| Store finder | Built-in with directions | Available on website |
| Mobile payment | Apple Pay, Google Pay | Varies by location |
If earning points and getting early access to the menu sounds appealing to you, the app is the better choice.
Is the Crumbl App Safe to Use?
Yes. The Crumbl app is an official product from Crumbl Cookies and is available through both the Apple App Store and Google Play Store. It uses standard secure payment processing so your card details are not stored directly in the app.
Your personal information (name and phone number) is only used to manage your account and send you order updates. You can delete your account at any time through the app settings.
Conclusion
The Crumbl app is one of the better food ordering apps out there. It is clean, easy to use and packed with features that actually add value.
If you are a regular Crumbl customer downloading the app is a plus point. The reward points alone can get you free cookies over time and the early menu access is something no Crumbl fan should pass up. Download it, set up your account and let the weekly cookie anticipation begin.
Frequently Asked Questions
Is the Crumbl app free?
Yes, the app is completely free to download and use. There are no subscription fees or hidden charges.
Can I use the app to order for someone else?
Yes. When placing a delivery order, you can enter any delivery address. For pickup, anyone can collect the order as long as they have the order confirmation.
Does the app work in all US states?
The app works wherever there is a Crumbl store. With over 1,000 locations across the country, most major cities and many smaller towns are covered. The bakery finder in the app will show you whether there is a location near you.
What happens to my reward points if I delete the app?
Your points are tied to your account, not the app itself. If you reinstall the app and sign back in, your points will still be there.
Can I save my favorite orders?
Yes. The app lets you save previous orders for faster checkout next time. This is useful if you tend to order the same cookies regularly.
Can I manage multiple delivery addresses?
Yes. You can add, edit, and save multiple delivery addresses in your account settings. This is helpful if you sometimes order to your home and sometimes to your workplace.
Does the app support split payments?
Currently, the app processes one payment method at checkout. However, you can apply a gift card balance and pay the remaining amount with a card.
When does Crumbl announce the next week's menu on the app?
New menu announcements go live on Sunday evenings through the app. Customers with Pink or Gold reward tier status get to see the new lineup first.